Customers only have a few days until cancellation

The grace period is over: Postbank customers only have a few days to agree to the new terms and conditions before the bank account cancellation takes effect. It’s not too late, but if you continue to use your account, be prepared for additional costs.

Postbank cancels current accounts: affected customers should know that

Termination letters are out: Customers who have not accepted Postbank’s terms and conditions changes as a customer should have already received a termination letter. April 30 is the deadline for completion Giro-plus accounts whose holders have not accepted the new terms and conditions.

According to information from the February Handelsblatt, there was a average five-digit number of customers affected. However, since receiving the termination letter, all chances of staying with Postbank have not expired. “But we would like to keep you as our client. In the second step, we offer you the conclusion of a new current account contract with our current prices and conditions.

The effectiveness of the termination can also be prevented by accepting the new terms and conditions, this is possible in writing or online (source: Handelsblatt). If you don’t want that, you have to be careful: As of May 1, affected current accounts, for which clients have not paid any account management fees since January due to lack of consent, will be moved to fee-bearing accounts.

This means that anyone who continues to use the checking account after April 30, for example by making a transfer, withdrawing money or paying by card, automatically accepts the new conditions. Monthly account administration fees of 5.90 euros must then be paid.

Deutsche Bank promises layoffs

On the other hand, anyone who leaves the account unused and still does not agree to the terms and conditions will ultimately be terminated. Affected accounts can far June 30 will no longer be used. The reason for the dismissals is the ruling of the Federal Court of Justice last year. Since then, banks can no longer introduce changes to the general terms and conditions, such as new account management fees, without the active consent of the interested customers.

Anyone who uses online banking should be aware of these security procedures:

“We don’t want to lose any customers and end up with some legal uncertainty for both parties,” said a spokesman for Deutsche Bank, which also owns Postbank. But Deutsche Bank itself and Norisbank are also preparing “similar steps for current accounts”.

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