Fraud: New attack on bank customers with a transfer of 4,999 euros

A suspicious transfer of 4,999 euros is used as a pretext for a new wave of attacks on bank customers.

Consumer advocates warn of new fraudulent emails. Phishing emails have the creepy subject “System Alarm Code”. Below the Volks- und Raiffeisenbanken logo there is an orange warning: “WARNING! Suspicious transfer cancelled!” (The spelling error is original).

This is followed by the general greeting “Dear Sir or Madam” and the text of the email indicates that the security system intercepted a “highly suspicious transfer” of EUR 4,999. The money had allegedly been transferred from the email recipient’s account to a foreign account. The bank allegedly suspected a hacker attack and canceled the transfer.


The bank claims that the canceled transfer would not appear in the customer’s online account history. Fraudsters want to prevent the customer from being suspicious when he logs into his online banking and doesn’t notice anything about the “suspicious transfer”.

The email then reaches the crux: the customer is supposed to re-authenticate to make sure their account hasn’t been hacked. To do this, the customer must click on the orange button labeled “Go to home page”. Of course, the link behind it does not lead to real online banking, but to a fake website where customer login details are supposed to be stolen.

How to recognize this phishing email

The mail, which is supposed to come from Volksbanken and Raiffeisenbanken, bears the sender’s address.

[email protected]

. The email text is full of misspellings. Also, your bank would never send you an email with a login link. Instead, you should always log in using the link set as a favorite/bookmark in the browser.

There is no indication that this mailing is intended solely for clients of the Volks- und Raiffeisenbanken. This phishing email is likely to be the typical “cluster bomb principle”: the email is sent to as many email addresses as possible in the hope that there will be customers of the Volks- und Raiffeisenbanken and of these in in turn at least some will go to the fall for scam.


So delete this mail without clicking anything on it.


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