DONAU advances in its digitization and in the expansion of digital services for customers.
Vienna (OTS) – DONAU customers now have a complete overview of their insurance: Meine DONAU, the new digital portal for customers, has been launched. From policies to damage reports and direct contact with a personal advisor, DONAU already offers all this digitally. “In all the digitization initiatives that we establish, the focus is on the customer. Our applications are simple, understandable and intuitive to use. With our new customer portal we are taking another step on our way to digital transformation”, explains Reinhard Gojer, CEO of DONAU.
Insurance at a glance: My DONAU customer portal
Whether on smartphone, tablet or PC, the Meine DONAU customer portal now offers even more services after a relaunch. Many practical applications are available with just a few clicks:
• Digital policy instead of paper contract
• convenient contract overview
• Damage report directly from the customer portal
• Presentation of bills for health services
• View insurance claims
• Advice and service contact line at the touch of a button
The additional benefit for the environment: With the switch to digital communication through Meine DONAU, paper consumption is reduced.
Innovative, simple, fast: WohnenNext and other online degree options
DONAU already set standards in the insurance industry last year with WohnenNext, the fastest policy in Austria. The online home insurance, which is celebrating its first birthday these days, impresses with its innovative design, a clear overview of the selected services, including the premium – here too, the focus is on simplicity and transparency – and 24/7 in real time. Delivery of the policy to the client. DONAU currently completes its range of digital products with cancer insurance, cyber insurance for individuals and health insurance for foreign travel, which can also be easily requested online.
Selection of funds: KNOWLEDGE supported
When choosing the right life insurance fund, DONAU consultants rely on the “COMPETENT” digital tool. KOMPETENT is a robo advisor, which is a financial advisory system based on digital technology. The robo-advisor acts like a competent human advisor, but based on rules and algorithms stored in the software. This is how modern advice succeeds at the highest level.
Links to DONAU digital services:
[Kundenportal Meine DONAU] (www.meinedonau.at)