Customer satisfaction 2022: Vaudoise again among the best insurance companies | 08/30/22

Lausanne, 08/30/2022 According to the 2022 comparis.ch and bonus.ch satisfaction surveys, the VAUDOISE INSURANCE group is one of the best automobile and civil/domestic liability insurers. Since 2015, the Vaudoise has been on the podium every year. This result impressively reflects the cooperative identity of the company and the commitment of its employees.

According to comparis.ch and bonus.ch satisfaction surveys, Vaudoise Insurance Group has been one of the top three household goods/private liability and motor vehicle insurers since 2015. The following criteria were evaluated: price/performance, quality and service, information/communication/transparency, points of contact and contacts, innovation and general satisfaction.

The Vaudoise at the top of the ranking
In the comparis.ch survey, Vaudoise Insurance Group was ranked third in the home contents/liability insurance category with a rating of 5.1 (0.2 points behind first place). In the motor vehicle insurance category, it was second with a score of 5.2 (also 0.2 points behind the leader). The Vaudoise also secure a podium place on bonus.ch. With an overall average of 5.3, it ranks second among the most popular liability and household goods insurance policies in Switzerland. It also ranks second in auto insurance with an average of 5.4.

This result reflects the quality and commitment of the group’s employees to fully satisfy the needs of its consumers and customers. True to its cooperative tradition, Vaudoise takes a human and personal approach to its insurance activities, in line with its values ​​of “close”, “trustworthy” and “human”. With the aim of becoming number 1 in terms of customer satisfaction, Vaudoise places policyholders at the center of its activities and commitment.

This press release is available at www.vaudoise.ch.

The Vaudoise Insurance Group
Vaudoise Insurance is one of the ten largest private insurers in Switzerland. Founded in 1895, the company offers high-quality advice and products in all areas of insurance, pension provision and asset management. Vaudoise is close to its clients, both for advice and for the settlement of claims. The group employs more than 1,800 people, including around 100 apprentices and apprentices. In keeping with its cooperative roots, Vaudoise passes on part of the profits to its customers in the form of premium rebates. In 2022, it will distribute CHF 36 million in this way. Vaudoise Versicherungen Holding AG shares are listed on the SIX Swiss Exchange (VAHN).

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