Increased premium volume and innovation through automation
Vienna (OTS) – Overall, HDI can look back on a fiscal year that was shaped by Covid-19 and eventful in many ways.
Written premiums in 2021 increased by approximately 15% to 239 MEUR. The gross combined ratio was in a very good range at 82.8%. The ongoing developments caused by the Covid-19 pandemic have been handled very well. This stable situation of the company was confirmed again by the rating agency S&P with a rating of “A”.
The global industrial insurance market is experiencing a major shock and, thanks to these changed framework conditions, we were also able to achieve a significant increase in premiums in 2021. The increase was strongest in the lines of motor vehicle liability, public liability and property/BI.
In the private sector, written premiums increased by only 0.8% compared to the previous year due to the decrease in new registrations and the general behavior of the consumer.
The evolution of claims in the field of private insurance was influenced, on the one hand, by a large hailstorm, which resulted in losses of some 6.5 million euros. On the other hand, the automobile accident rate increased by 6.2% compared to 2020. In the industrial sector, the damage situation has not been remarkable except for some losses in the NatCat area.
Even in the current low interest rate environment, HDI Versicherung AG recorded a positive investment result of around 3.7 MEUR. This corresponds to an increase of approximately 9% compared to 2020. The net combined ratio fell in 2021 from 89.8% (2020) to a very good 74.3%. The balance sheet profit amounted to around 23.6 MEUR in 2021 (2020: 20.6 MEUR).
In 2021 new steps were taken towards automation. As part of Robotic Process Automation (RPA), software robots take over recurring processes such as incoming payments and vehicle inspection requests. Automated tests ensure efficient software development “Our automation rate is already over 90%, so our employees feel significantly relieved and resources are freed up for new tasks,” says CEO Thomas Lackner.
The CarVita online platform was launched last year as the central point of contact for services. Experts and workshops can easily exchange data and documents with HDI via CarVita. In the HDI workshop network, two new glass damage cooperation agreements were concluded with partner workshops last year.
Environmental protection and sustainability are of great importance in HDI’s orientation. The company takes measures in various areas to reduce CO2 emissions. HDI received the “Highest Reputation as a Sustainable Company 2021” seal of approval as one of the 140 most sustainable companies in Austria.
By 2022, HDI expects an economic recovery and increases in medium-term interest rates. The expected positive growth rates are offset by potential challenges from the pandemic and the Ukraine-Russia conflict. The experiences of the previous years flow into the upcoming planning to stay on a stable course of success in the face of these uncertain factors.
In the corporate business, HDI was once again successful in acquiring new clients for FY2022 and we assume premiums will develop positively.
Additionally, we expect generally low new vehicle registrations in 2022.
Digitization will remain essential in the coming financial year, from increased automation to the relaunch of the website and online calculator, emphasizes Günther Weiß, CEO of HDI Versicherung AG.
Questions and contact:
HDI Seguros Ltda.
Mag. Petra Miteff
Head of the Marketing, PR and Sales department
Telephone +43 (0) 50905 501-499