LVM Versicherung takes stock of the flood disaster / the insurer calculates …

LVM insurance

Munster (o.t.s.)

After the devastating floods as a result of the “Bernd” low pressure area, the LVM Versicherung in Münster drew up an initial interim balance sheet. At a national level, the LVM foresees more than 9,400 parts of claims in property and automobile insurance and a total expense of around 165 million euros. Of these, around 147 million euros correspond to natural risks in residential building and household insurance. LVM car insurance calculated with damages amounting to 18 million euros.

To date, more than 4,600 cases of damage to buildings and household goods have been reported to North Rhine-Westphalia’s LVM property insurance; Rhineland-Palatinate LVM received around 900 damage reports. At district level, most damage was recorded in the districts of Euskirchen (approx. 740), Unna (540), Ahrweiler (480), Märkischer Kreis (370) and Dortmund (260). With an average amount of damage of around 40,000 euros, the damage in the Ahrweiler district is the highest. Individual losses of affected LVM customers sometimes exceed the million mark, with the largest reported elemental damage exceeding €1.5 million.

“The situation in the affected areas is still confusing, which makes it much more difficult to forecast damage. The extent of the damage cannot be compared to previous storms. We do everything we can to help our customers in the claims process.” The best way possible”. we can, for example, by recording the damage and making documentation very easy and making advance payments directly,” says Katharina Pankock-Muhle, LVM property insurance claims expert.

Auto Insurance: Mobile Claims Processing Makes Settlement Easy

With around 2,500 claims -including numerous total claims- and a total cost of around 18 million euros, calculates the LVM in car insurance. In order to initiate claims settlement immediately despite adverse on-site circumstances, LVM actively reaches out to affected customers. With “Mobile Claims Settlement,” an app for smartphones, policyholders can easily submit photos of their damaged vehicles. Matthias Baumeister, claims expert at LVM car insurance: “The images often make it possible to assess whether, for example, there is a total loss, an expert needs to be called in, or whether it can be resolved immediately. Mobile claims processing helps those affected to start the liquidation of your vehicle quickly.

LVM insurers also affected

Seven LVM insurance agencies are also directly affected by the flood disaster. Among other things, the floods destroyed the technical infrastructure there. To compensate for the loss of affected agencies, neighboring LVM agencies in the region have made premises available and are also providing staff support. So that processing can be carried out immediately and completely, destroyed household items must be photographically documented before disposal, for example with a smartphone.

Free accident insurance for flood workers

LVM offers free accident insurance for volunteer flood helpers: You can register at or contact an LVM agency. Immediately afterwards, you will receive confirmation of your accident insurance. This applies during the time of deployment, in which the helpers volunteer privately and free of charge in the areas that were affected by the “Bernd” low pressure area in calendar week 28. Insurance coverage begins with registration and automatically expires for all policyholders on September 30.

Press contact:

Carsten Pribyl
press office
LVM insurance
Kolde Ring 21
48126 Munster
Telephone: 0251 702-1023
[email protected]

Original content from: LVM Versicherung, broadcast by news aktuell


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