German Insurance Award
These are the main insurers in 2022
05/16/2022, 09:06 (updated)
Insurance should offer protection against many life risks. You have to be able to trust them in an emergency. So it’s time to examine the contract terms of the insurers in detail. The companies with the best offers will now receive a prize.
The desire for protection and risk provision is very present in this country. Retirement provision, work disability protection or personal liability are just three areas of insurance that are almost essential for everyone. The “German Insurance Award”, which was presented for the fifth time this year by the rating agency Franke and Bornberg, the German Institute for Service Quality and ntv, guarantees transparency.
The rating agency Franke and Bornberg and the German Institute for Service Quality analyzed the insurers and their products. Franke and Bornberg conducted product analysis using more than 5,000 insurance data sets, with benefits and contribution amounts as the basis for evaluation.
Michael Franke, Managing Director of Franke und Bornberg, knows what this assessment looks like: “Insurance offers protection for many life risks. In an emergency, you have to be able to rely on it. That’s why we check the contract conditions of insurers. in detail. Only the best companies with the most efficient bids have a chance to win a prize.”
Comprehensive service test
The companies listed with the best products underwent an extensive service test that included covertly initiated telephone inquiries, email inquiries, and Internet analysis.
“The benefits and premiums must be attractive, but policyholders also expect the company to be customer-oriented. What all award winners have in common is that they offer a compelling mix of attractive terms and attractive services,” adds Markus Hamer. , Managing Director. of the German Institute for Service Quality.
These are the main insurers in Germany
A good 850 service contacts were evaluated. The performance analysis results accounted for two-thirds and the service analysis results accounted for one-third of the overall result for the individual categories.
(This article was first published on Thursday, May 12, 2022.)